Terms & Conditions

These Terms & Conditions govern all agreements, proposals, quotations, vehicle reservations, and contracts entered into with Worldwide Solution (formerly Trans Global Services), having its registered office in Mayur Vihar Phase-1, Delhi – 110091, and branch office in Indirapuram, Ghaziabad, U.P. – 201014. By confirming an order or remitting an advance payment, the client agrees to be bound by these provisions.

1. General Quotation & Booking Confirmation

• All preliminary quotations provided via our website, email, or WhatsApp are valid for fifteen (15) calendar days from issuance unless specified otherwise.
• A booking is deemed finalized only upon receipt of the agreed advance payment milestone and formal written confirmation from Worldwide Solution.
• GST (Goods and Services Tax) shall be billed as applicable per statutory Government of India tax slabs on the relevant service category.

2. Tours & Travels (Fleet Rental & Chauffeur Terms)

• Time & Mileage Calculation: Kilometers (Km) and operating hours are calculated from our designated garage hub to garage hub.
• Local City Usage: Standard local disposal packages are structured on 8 Hours / 80 Km. Additional hours and kilometers beyond package limits will be billed at standard extra-mileage rates.
• Tolls, Parking & Taxes: All highway toll plaza fees, airport parking, state entry passenger taxes, and municipal entry permits are payable extra as per actual receipts.
• Night Chauffeur Allowance: Duties extending between 10:00 PM and 06:00 AM incur a standard night driver allowance.
• Passenger Conduct & Safety: Carrying hazardous substances, weapons, or illegal contraband is strictly forbidden. The chauffeur reserves the right to terminate transit if passenger behavior threatens safety or violates road transport laws.
• Breakdown Protocol: In the rare event of mechanical failure, Worldwide Solution guarantees prompt on-route replacement vehicle dispatch at no additional expense.

3. Event Planning & Management Protocols

• Venue Access & Load-In: The client or venue partner is responsible for facilitating timely load-in windows for technical trussing, LED displays, sound rigs, and decor fabrication.
• Licenses & Sound Permissions: While Worldwide Solution can assist in liaison, the client is responsible for event-specific entertainment licenses, copyright performance permissions (PPL / IPRS), and venue sound cutoff adherence (typically 10:00 PM as per municipal guidelines).
• Technical Specifications: Audio-visual equipment provided conforms to international touring standards. Any unauthorized tampering by third parties voids equipment warranties and may incur damage liability.

4. Advertising & Promotional Media Campaigns

• Creative Approvals: Clients must submit high-resolution artworks at least 5 business days prior to campaign launch date. All creatives must comply with ASCI standards and municipal advertising bylaws.
• Proof of Performance: Worldwide Solution supplies geotagged and timestamped mounting photographs upon execution of billboard, transit wrap, or kiosk activations.
• Force Majeure / Structural Maintenance: While our billboard frameworks are engineered to withstand adverse weather, damages arising from severe natural storms, municipal demolition drives, or state highway directives shall be resolved mutually without punitive damages.

5. Payment Schedules & Invoicing

Unless a corporate credit retainer has been formalized with signed purchase orders:

• Fleet Rentals: Advance deposit required prior to dispatch; balance settlement immediately upon receipt of duty slip at trip closure.
• Event Management: 50% advance token upon confirmation, 40% before on-ground production load-in, and remaining 10% on completion.
• Advertising Campaigns: 100% advance rental plus fabrication costs prior to printing and site mounting.

6. Limitation of Liability

Worldwide Solution shall not be held liable for indirect, incidental, or consequential damages resulting from unforeseen road traffic congestions, flight delays, civil unrest, or extreme weather conditions. Our total aggregate liability under any contract shall strictly not exceed the actual fees paid by the client for the specific service under dispute.

7. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute or claim arising out of our operations shall be subject to the exclusive jurisdiction of the competent Courts in Delhi, India.