Return, Cancellation & Refund Policy

At Worldwide Solution (formerly Trans Global Services), we believe in conducting business with utmost transparency and mutual trust. Because our business involves dedicated vehicle scheduling, customized physical fabrication, and third-party media reservations, the following terms detail our cancellation and refund framework.

1. Tours & Travels (Vehicle & Chauffeur Cancellation)

For car rental bookings (Executive Sedans, Innova Crysta, Luxury Chauffeurs, and Tempo Travellers), cancellation charges are structured based on advance notice prior to scheduled pickup time:

Note: Toll, parking, and state permit advance funds collected are always 100% refunded if unspent.

2. Event Planning & Production Cancellation

• Custom Fabrication & Decor: Once thematic stage backdrops, personalized trophies, print signage, or specialized floral arrangements have been ordered or constructed, those actual material costs are non-refundable.
• Third-Party Artist & Venue Commitments: Non-refundable deposits remitted to celebrity emcees, musical bands, or banquet halls are subject strictly to the respective venue's/artist's cancellation policies.
• Force Majeure Postponement: If an event cannot proceed due to government lockdowns, natural calamities, or unforeseen statutory restrictions, Worldwide Solution allows 100% credit transfer to an alternate mutually agreeable date within six (6) months without penalty.

3. Advertising & Promotional Media Campaigns

• Prior to Vinyl Printing & Mounting: 100% refund of site display charges minus a 10% media processing reservation fee.
• After Printing / On-Ground Mounting: Printing and fabrication costs are non-refundable. Site display rental will be billed on a pro-rata weekly basis up to the official date of dismantle.

4. Return of Damaged Goods or Incorrect Deliverables

For corporate merchandise, manufactured exhibition display materials, or promotional kits:

• Any defect, print mismatch, or count shortage must be brought to our written attention within forty-eight (48) hours of on-site delivery.
• Defective items will be promptly reprinted or replaced at Worldwide Solution's expense, or a pro-rata credit note issued immediately.

5. Refund Processing Timeline & Method

All approved refunds are settled within 5 to 7 business days directly into the original bank account, corporate account, or UPI handle from which the advance was received. A formal credit note and transaction reference number will be shared via email and WhatsApp upon execution.

6. How to Request a Cancellation

To cancel or reschedule your reservation, please contact our dispatch team immediately with your booking details: